DETECTION —Finding an out-of-control process is the first step in the detection element of Mack’s quality program. The tools Mack Engineering uses for detection include:

• CALIBRATED GAGE LIBRARY WITH ADVANCED INSPECTION DEVICES
• SET-UP VERIFICATION PROCESS
• COMPREHENSIVE IN-PROCESS INSPECTION WITH STATISTICAL METHODOLOGY
• WHERE APPROPRIATE
• C=0 SAMPLING OF ALL LOTS PRIOR TO SHIPMENT
• VERIFICATION OF ALL OUTSIDE SERVICES